Views

Ombudsman Corner

By Richard Blakeway, the Housing Ombudsman         Our latest Spotlight report focuses on knowledge and information management, where poor records often impede

Read More »

Making the moral choice

By Keith Cooper, award-winning housing journalist       The death of Awaab Ishak was a national scandal, raising questions yet again about housing’s relationship

Read More »

Ombudsman Corner

By Richard Blakeway, the Housing Ombudsman         When a potential merger is announced between landlords, there’s often intense interest. My tip for

Read More »

Ombudsman Corner

By Richard Blakeway, the Housing Ombudsman         Noise is a major cause of complaints but, unlike repairs, is debated less despite its

Read More »
▶ Read magazine