
Ombudsman corner
By Richard Blakeway, the Housing Ombudsman 2025 will be a year of change for the social housing sector. From its response to

By Richard Blakeway, the Housing Ombudsman 2025 will be a year of change for the social housing sector. From its response to

Neil Merrick reports on how a housing association’s tenants are helping to spread the word about energy efficiency, while enjoying lower bills. The tenant’s

Graeme Jackson, Head of Investment and Development Advance Housing and Support Despite analysis by the Local Government Association showing that investing £1.6 billion

By Kris Peach, Managing Director of Extra Care, Housing 21 As we surpass the milestone of 10,000 extra care properties, it’d be

By Emily Chivers and Gabriel Adeniyi, Birketts LLP The Gas Safety (Installation and Use) Regulations 1998 impose clear responsibilities on landlords to ensure gas

By Richard Blakeway, the Housing Ombudsman It may be this single line of the Grenfell Tower Phase 2 report that has

By Lewis Dixon, Gul-e Project Lead As the UK accelerates its journey towards a low-carbon future, electric vehicles (EVs) are becoming an

Neil Merrick reports on how a housing association’s residents were given a major say over the type of estates offered to tenants in the future.

As part of our Housing in Practice series, Liz O’Connor, Housing Director for Horton Housing Association, discusses a project to revitalise her organisation’s involvement and

In the latest of our Housing in Practice series, Neil Merrick reports on how residents work alongside contractors to improve the gardens at a London




















